bookage
Shipping & Returns
Our book store takes pride in delivering our books quickly and safely. As soon as we receive your order, we ship it within two days. We provide a tracking ID so you can follow your order’s journey right to your door. We ship across India, and most orders take between four and seven days to arrive, depending on the destination. We also offer express shipping for orders that need to reach their destination sooner. If you have any questions about shipping, please feel free to contact us.
Return & Exchange Policy
Return / Refund / Replacement policy
Our return/refund/replacement policy only applies if the books are damaged or wrong books are delivered. The policy lasts 5 days. If 5 days have passed since delivery, we can’t offer you any refund or exchange.
To be eligible for a return, your item must be unused.
Damages covered under refund/return/replacement policy only include:
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Severe spine damage, due to which pages are coming apart.
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In transit damages [corner bents/little dents/cover scratches do not come under this]
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More than 2 pages are misprinted.
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More than 2 pages are torn.(24 hours)
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More than 2 pages are missing.
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Smudge making the pages unreadable. There should be more than 2 pages like this to qualify for replacement.
Apart from the above-mentioned issues, refund/reshipment/replacement will also be granted if books are missing in the order/wrong books are delivered. ( If possible, please send us the unpacking video too; if will help us investigate better)
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CONTACT US
If you have any questions on how to return your item to us, Email us at bookage8@gmail.com
Shipping Policy